Getac Device Monitoring System

GETAC DEVICE MONITORING SYSTEM (GDMS)

Know the Vitals for Your Devices - Anytime, Anywhere.

GDMS helps you know which devices are optimally working and which are not, ensuring you have the technology you need when you need it.

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BECAUSE YOU ALWAYS NEED TO PROTECT YOUR INVESTMENT IN TECHNOLOGY

GDMS is a software solution that tracks and monitors deployed devices, spotting potential issues
before they impact on field-based personnel. GDMS helps you to maintain operational efficiency
through the monitoring of:

Utilities / Field Engineering

Increase IT asset reliability with device monitoring, improving utility worker productivity, whilst helping to reduce operational costs.

Energy / Field Service

Increase operational efficiency for field service engineers with device monitoring for improved asset reliability.

Manufacturing / Field Service

Boost productivity for remote workers with device monitoring to improve asset reliability and manufacturing efficiency.

Public Safety / Police

Device monitoring to enhance police operational effectiveness,minimizing downtime to meet the demands of frontline Policing.

Public Safety / Ambulance

Reduce device downtime for uninterrupted access to life-saving data and information with proactive device monitoring.

Public Safety / Fire & Rescue

When lives are at stake and
information can make a difference,avoid unnecessary device downtime with our device monitoring software.

Optimizing uptime and reliability are essential

IT managers need to keep their eye on the ball. With the integration of
mobile devices into the general IT infrastructure, even the slightest
interruption can impact on:

Business disruption
Lost revenue
Reduced productivity
Recovery and remediation

Yet downtime is avoidable

Avoiding downtime can be as simple as ensuring users start their shift with a fully charged battery. Yet IT professionals admit to missing opportunities that could have prevented downtime and kept devices operational, citing the top
two causes as:

Failing to notice when usage is trending towards a danger level or a primary storage share running out of space.
Failing to notice that critical hardware (or software) performance is trending steadily downward.

Getac Device Monitoring System – proactively reducing the risk of downtime

Even the most rugged devices, known for their long operational life, need regular health-checks. If you want to make the most of your IT assets, there is one simple message – ensure every device in your network is fully maintained. Now Getac has made that easier with GDMS (Getac Device Monitoring System) software. Centrally hosted and securely stored on a Microsoft Azure® Cloud Server, GDMS means you can proactively reduce the problems caused by device downtime.

IMPACT OF DEVICE DOWNTIME

Lost productivity

Lost revenue

Cost of recovery

Cost of reputation

WHY CHOOSE GDMS?

The Solution to Enhance Seamless Operation of Your Devices

Getac Device Monitoring System helps you monitor the health of your deployed devices from a central dashboard – have your finger on the pulse of all your devices’ health from one screen.

Mitigate Risk by Monitoring Your Business-critical Mobile Devices

Helping your organization to identify potential problems
and respond to them ahead of time, mitigating any
risk and ensuring maximum mobile device uptime in the field.

Mitigate Risk by Monitoring Your Business-critical Mobile Devices

Helping your organization to identify potential problems
and respond to them ahead of time, mitigating any
risk and ensuring maximum mobile device uptime in the field.

KEY FEATURES - GDMS

Monitoring & Updates

Alerting

Reporting

Configurable Account Management

MAXIMIZE THE PRODUCTIVITY OF YOUR ASSETS 24/7/365

with proactive monitoring

Monitor and maintain devices yourself, or let a Getac expert do it for you

Many businesses have a dedicated IT resource for which GDMS is
an easily deployed addition to the professional software portfolio.

For companies unable to allocate time or personnel to device
monitoring, Getac offers an additional professional service called
Getac Device Monitoring System Enterprise Plus (GDMS E+). Our
team of Trained Experts will monitor device health for you.

Here is how GDMS E+ works:

GDMS Trained Expert can act as your IT admin to take care of your device health.

GDMS E+ monitors hardware components sending notifications of potential health threats.

Following customer testing and validation, GDMS E+ will schedule the OTA updated to keep your Getac software and firmware up-to-date.

When alert triggers, our Trained Expert is on hand to support and facilitate resolution options.